Privacy Policy
 
It is very important to us that we handle your personal data responsibly. We appreciate your trust and take the protection of your personal data very seriously. We take all necessary steps to protect the personal data you make available, and to comply with the applicable national and European Data Protection Regulation. Below we will inform you for what intent and purpose and based on what law your data is processed, which third parties they are shared with, for how long they will be stored and what rights you have.
 
Table of Content
  • A. Preface
    • 1. Scope of application
    • 2. Data security officials
  • B. Processing your data
    • 1. Website
    • 2. Use of cookies
    • 3. Social Plugins
    • 4. Newsletter
    • 5. Contact form and email contact
    • 6. Online Shop
    • 7. Competitions
    • 8. Facebook Pixel
  • C. Your rights
    • 1. The right to be informed
    • 2. Correction, deletion, limitation of processing and transferability of data
    • 3. The right of objection
    • 4. Withdrawal of consent
    • 5. Regulating authority
 A. Preface
 
1. Scope of application
  
This privacy policy applies to www.livingcrafts.de, a website run by Living Crafts GmbH & Co. KG, Germany.
 
2. Data security officials
  
Living Crafts GmbH & Co. KG, Schlesier Straße 11, D-95152 Selbitz (Germany), email: info@livingcrafts.de, is responsible for your personal data. You can reach our data security officials electronically at datenschutz@livingcrafts.de or by post at Data Protection Officer c/o Living Crafts GmbH & Co. KG, Schlesier Straße 11, D-95152 Selbitz (Germany).
 
B. Processing your data
 
1. Website
 
a) Description of how we process data
Every time someone visits our web page, our system automatically collects data and information about the computer system that is being used. The following data is being collected:
 
(1) Information about the browser type and the version used
(2) The operating system of the user
(3) The IP address of the user
(4) The date and time of accessing our website
(5) The website from which the system of the user finds our home page
(6) The websites that are accessed by the system of the user from our home page
(7) The transferred data volume
 
The data is also stored in our system's log files. The data is not stored together with other personal information of the user.
 
b) Purpose of processing data and legal basis
It is necessary for our system to temporarily store the IP address so that it can deliver our web page to the computer of the user. For this purpose, the IP address of the user must be stored for the duration of the session.

Log files are stored to ensure that the website works properly and to be able to respond to investigative authorities in case of suspected fraud. Furthermore, the data is used to optimise our website and to ensure the safety of our information systems. There is no evaluation of that data for marketing purposes in connection with this.
 
The legal basis for temporarily storing the data is Art. 6 Sec. 1 lit. f of the General Data Protection Regulation (hereinafter called General Data Protection Regulation, GDPR). The legitimate interest in processing data pursuant to Art. 6 Sec. 1 lit. f of the GDPR is based on the need to ensure the functionality of our website.
 
c) Recipient of data and duration of storage
The data is not passed along to third parties, and it is deleted once is no longer needed for the purpose it was collected for. In the case of collecting data so that our website can be made available to the user, this occurs once a session is finished.

If data is stored in log files, this is the case after 90 days at the latest. It is possible to store data beyond that period. In this case, the IP addresses of the users are deleted or pseudonymised so that it is no longer possible to match them with a given (computer) client.
 
d) Possibility to object to use of data and to have it deleted
Collecting data to make the website available and the storage of data in log files is absolutely necessary to operate our home page. Hence, there is no need for the user to object to it.
 
2. Use of cookies
 
2.1. Description of data processing
  
Our website uses cookies. Cookies are text files that are saved in the internet browser or by the internet browser of the computer system of the user. Whenever a user visits a website, a cookie can be stored in the operating system of the user. This cookie contains a typical number of characters that make it possible to clearly identify the browser when that web page is revisited.
 
a) Technically necessary cookies
We place cookies in order to make our website more user-friendly. Some components of our internet page make is necessary that the calling browser can be identified for the user login even after changing pages. The following data is stored and transmitted in Cookies: language Settings, items in a shopping basket, log-in Information. Furthermore, the user can define the market in the market search by Location. The page then opens with the entered market.
 
b) Performance Cookies
Furthermore, we use cookies on our website that make it possible to analyse the browsing behaviour of our users. In this way the following data can be transmitted:
The following is a list of the data collected. These can be, for example:
  • Entered search Terms
  • Frequency of page views
  • Use of Website functions
The user data collected in this way is pseudonymised using technical precautions. Therefore, it is no longer possible to assign the data to the accessing user. The data is not stored together with users' other personal data.
When you visit our website, an information banner informs you about the use of cookies for analysis  purposes and refers you to this privacy policy. In this context, there is also information about how to prevent the storage of cookies in the browser settings.

When accessing our Website, the user is informed about the use of cookies for analysis purposes and his/her consent to the processing of personal data used in this context is obtained. There is also a reference to this privacy policy.

 
c) Google Analytics und Google AdSense
For our website, we use Google Analytics and Google AdSense, both web analysis services of Google Inc. ("Google”). Google uses cookies that are stored on your computer.     
 
2.2. Processing purpose and legal Basis
 
a) Technisch notwendige Cookies
The purpose of using technically necessary cookies is to make using websites simpler for the user. Some functionalities of our internet page cannot be offered if cookies are not used. They require that a browser can be recognised even after changing pages. We need cookies for the following applications:

(1) The shopping cart

(2) Signing into a user account

The user data collected by technically necessary cookies is not used to create user profiles. Art. 6 Sec. 1 lit. f of the GDPR forms the legal basis for processing personalised data by using cookies. The above-mentioned purpose describes our legitimate interest in processing personalised data pursuant to Art. 6 Sec. 1 lit. f of the GDPR.

b) Performance Cookies
The use of analysis cookies serves the purpose of improving the quality of our website and its contents. Analysis cookies show us how our website is used; they enable us to optimise our offers continuously.

The legal basis for processing personalised data by using technically necessary cookies is Art. 6 Sec. 1 lit. f of the GDPR. The legal basis for processing personalised data by using cookies for data analysis purposes is the consent of the user given for this reason, see Art. 6 Sec. 1 lit. a of the GDPR.

c) Google Analytics and Google AdSense
The purpose of the cookies used by Google Analytics and AdSense is to analyse how you use our website. Google will use this information on our behalf in order to analyse how our online offers are used, to compile reports about your activities within such an online offer, and to provide us with other services related to the use of our online offer and the use of the internet. It is possible to create pseudonymised user profiles using the processed data. We use Google Analytics and AdSense only for activated IP anonymisation. This means the IP address of the user is shortened by Google for member states of the European Union or other nations that participate in the Agreement with the European Economic Area (EEA). Only in exceptional cases is the full IP address transmitted to a Google server in the US to be shortened there. The IP address transmitted by the browser of the user is not merged with other data from Google. The legal basis for the processing of data is the consent of the user pursuant to Art. 6 Sec. 1 lit. a of the GDPR as well as Art. 6 Sec. 1 lit. f of the GDPR. The need-based design of our website constitutes the legitimate interest in processing personalised data pursuant to Art. 6 Sec. 1 lit. f of the GDPR.
 
2.3. Recipient of data and duration of storage
  
The data about how our online offers are used, which is generated by Google Analytics and AdSense cookies, is typically transmitted to a server in the US and stored there by Google. We do not pass along to third parties any other pieces of information generated by technically necessary cookies or performance cookies. User data is deleted after 14 months at the latest.
 
2.4. Possibility to object to use of data and to have it deleted
  
a) Cookies
As a user, you have control over the use of cookies on your computer. By changing the settings of your internet browser, you can deactivate or limit the transmission of cookies. Previously stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all of the functionalities of our website work in their entirety. It is possible to manage many online advertisement cookies of different companies via the American website http://www.aboutads.info/choices or via the European website http://www.youronlinechoices.com/uk/your-ad-choices/. The transmission of flash cookies cannot be managed via the browser settings. They can, however, be blocked by changing the Flash Player settings.
     
b) Google Analytics und Google Ad Sense
You may refuse the use of Cookies by selecting the appropriate Settings in your browser. However, please note that if you do this you may not be able to use the full functionality of the website. In Addition, users can prevent Google from collecting the data generated by the Cookie and related to their use of the online Service and the processing of this data by Google. You can object to the creation of pseudonymous user profiles at any time. There are several ways to do this: 
  • You can object to the web analysis by Google Analytics and AdSense by setting an opt-out cookie that instructs Google to not store or use your data for web analysis purposes.
    Please note that in this case, the web analysis is only prevented for as long as the opt-out cookie is stored in the browser. If you wish to place the opt-out cookie now, please click here.
  • However, you can also prevent the storing of cookies used for creating profiles by adjusting the settings in your browser Software.
  • Depending on the browser you use, you can install a browser plugin that will prevent tracking. Please click here and install the browser plugin that you can find there. 
3. Social Plugins
 
3.1. Description of data processing
 
On our website, there are buttons that allow for interaction with so-called social media networks. You can activate those social plugins ("Plugins”); activating them will result in transmitting data - in this case to the social media provider, in particular, the address of the website where the activated plugin is found, the date and time when the website was accessed, information about the browser, and the operating system used as well as your current IP address. If you are logged into the respective network at the time of activating the plugin, the plugin can use the above-mentioned data to identify your username and possibly your real name.
Our online offer uses plugin of social networks like facebook.com. The plugins can be identified with one of the Facebook logos (e.g. a white "f” on a blue tile, terms such as "like” or the "thumbs-up” symbol) or they can be marked as "Facebook Social Plugin”. The list and layout of the Facebook Social Plugin can be found at: https://developers.facebook.com/docs/plugins/. 
 
3.2. Processing purpose and legal basis
 
You can find out why and how much data is collected and how it is further processed and used by Facebook in the privacy policy of Facebook at https://www.facebook.com/about/privacy/. If a user used a functionality of an online offer that has such a plugin, their device connects directly with the servers of Facebook. Facebook directly transmits the content of the plugin to the device of the user; after that the plugin incorporates that content into the online offer. It is possible to create user profiles from data thus processed. Therefore, we cannot influence the amount of data that Facebook collects with this plugin, we can only inform users based on what we know. By incorporating plugins, Facebook received the information that a user has visited the page of a given online offer. If the user is logged into Facebook, Facebook can link this visit to the user’s Facebook account. If the user interacts with the plugin, for example if they hit the Like button or leave a comment, this information is transferred directly from their device to Facebook where it is stored. If a user is not a member of Facebook, it is still possible for Facebook to find and store their IP address. According to Facebook, only an anonymised IP address is stored (for users) in Germany. The legal basis for using the Facebook plugin is the legitimate interest in data processing pursuant to Art. 6 Sec. 1 lit. f of the GDPR. Making a comprehensive offer available on our website constitutes the legitimate interest.
 
3.3. Recipient of data and duration of storage
 
Pursuant to the privacy policy of Facebook (Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland) data is collected within the group or shared with third parties. Information gathered in the European Economic Area (EEA) can be transmitted to other countries outside of the EEA for the purposes described in the guidelines. Facebook indicates (1) that it uses standard contractual clauses approved by the European Commission; (2) that it takes other steps pursuant to EU legislation, and (3) that it asks for your consent to legitimise the transfer of data from the EEA to the US and other nations. Facebook says it stores the data for as long as it is necessary to make products and services available to its users and other people. All pieces of information connected with user accounts remains with Facebook until an account is deleted, unless Facebook does not need the data anymore to offer products and services.
 
3.4. Possibility to object to use of data and to have it deleted
 
At https://www.facebook.com/about/privacy, you can find details about how you can manage your content and information on Facebook. Other settings, e.g. how you can object to the use of data for advertisement purposes can be found in your Facebook profile settings: https://www.facebook.com/settings?tab=ads.
 
4. Newsletter   
 
4.1. Description of data processing
 
On our website, you can subscribe to our free newsletter with or without a user profile. When you subscribe to the newsletter, the data from the entry mask is transferred to us. The only information that is mandatory is your email address; you may add your title, first and last name as well as your date of birth if you already have a user account. In addition, we store the IP address of the calling computer and the date and time of registration.
To be able to process any data, the registration procedure requires a double opt-in from you; you will also be informed about this privacy policy. The data is used exclusively for the distribution of our newsletter.
 
Whenever you purchase goods or services form our website, and store your email address for this purpose, we may use it to send you newsletters in the future. In such a case, the newsletter will only contain direct advertisement for similar products or services. The data is used exclusively for the distribution of our newsletter.
 
4.2. Processing purpose and legal basis
 
The collection of other personalise data as part of the registration process is meant to prevent the abuse of services or of the email address used. The legal basis for processing the data entered by the user when subscribing to the newsletter is their consent pursuant to Art. 6 Sec. 1 lit. a of the GDPR.
 
4.3. Recipient of data and duration of storage
 
The data is passed along to our distribution service Provider (procomp) for the purpose of sending out our newsletter; it is deleted as soon as it is no longer needed to fulfil this purpose. Hence, the email address of the user is stored for as long as the subscription to the newsletter is active. Other personalised data collected as part of the subscription process is generally deleted after a period of 90 days.
 
4.4. Possibility to object to use of data and to have it deleted
 
The user can cancel their subscription to the newsletter at any time. For this purpose, there is a corresponding link in each newsletter. This also makes it possible to withdraw one’s consent for the storage of any personalised data collected in the subscription process.
 
5. Contact form and email contact
 
5.1. Description and scope of data processing
 
On our web page, there is a contact form that can be used to get in touch with us electronically. If a user makes use of this option, the data they enter into the mask is transmitted to us and stored. Only an E-Mail address Needs to be provided as mandatory Information; voluntary Information includes salutation, first Name, surname, postal code, town/city, fax, street and house number, telephone number, subject and the message.
If you contact us by telephone, your Name and telephone number, if applicable your address and the reason for your call, will be stored.
At the point of sending the form, the following data is stored: the IP address of the user as well as the date and time of the registration. As part of the sending process, we require the consent of the user to be able to process their data; they are also pointed to this privacy policy.
Alternatively, they can contact us via the email address provided on our website. In this case, the personalised data of the user contained in the e-mail is transmitted to us.
In connection with this, no data is passed along to third parties. The data is solely used for processing that conversation.
 
5.2. Processing purpose and legal basis
 
The purpose of processing personalised data from the entry mask is solely used to respond to the correspondence. When an email is sent to us, it warrants the necessary legitimate interest in processing such data.
Other personalised data that is processed when the email is sent, is meant to prevent the abuse of the contact form, and to ensure the protection of our information technology systems.
Art. 6 Sec. 1 lit. a of the GDPR is the legal basis for processing data if the user has given their consent. The legal basis for processing data that is part of sending an email is Art. 6 Sec. 1 lit. f of the GDPR. If the sending of an email is meant to finalise a contract, Art. 6 Sect. 1 lit. b of the GDPR constitutes an additional legal basis for processing such data.
 
5.3. Recipient of data and duration of storage
 
If necessary to process your request, we will Forward your Name and, if applicable, your contact Details to the Producer of the product complained about so that we can process your request effectively and the Producer can contact you directly if necessary. The data will not be passed on to other third parties. We store your data for a request until the completion of the process, for a Maximum of 6 years.
 
5.4. Possibility to object to use of data and to have it deleted
 
User can withdraw their consent to the processing of their data at any time. If a user contacts us via email, they can object to the storage of personalised data at any time. In that case, the conversation will be discontinued. Objections need to be sent to info@livingcrafts.de. In such cases, all personalised data that was stored when users got in touch with us, will be deleted.
 
6. Online Shop
 
6.1. Description and scope of data processing
 
You can log into our Online Shop with your email and password, or register as a new customer with the following details: title, name, street and house number, postal code, city, country, email address and password. You may also add your date of birth, phone and fax numbers and indicate "how you found out about Living Crafts”. Every time you log in, your IP address and the date and time are stored. After entering your details, you will need to confirm them and give your consent for the following items via a so-called double opt-in feature:
 
( ) I herewith confirm that my details are correct and that I am at least 18 years old.
( ) I consent to Living Crafts using the data stored in my customer account to send me personalised advertisement and offers as well as a birthday surprise in the form of a newsletter.
 
I furthermore consent to my pseudonymised user data being processed for market research and internal statistical purposes. I have been informed that I have the right to withdraw my consent at any time without this having an effect on the legality of the processing of my data based on my consent up until it has been withdrawn.
 
Further explanations can be found in our privacy policy (Link).
 
If you make use of this option, the data entered in the form or in the Input mask will be transmitted to us and stored. In the online input mask, we store the IP address of the accessing computer and the date and time of registration.
 
6.2. Processing purpose and legal basis
 
Data processing takes place for the provision of your customer account, access to your customer profile, the processing of online purchases, any inquiries about our products or complaints, to verify incoming payments, to send the newsletter, the internal statictical analysis and the transmission of individual advertising as well as information about terms and conditions and data protection changes.
 
The legal Basis for these processing operations results from Art. 6 Para. 1 (b) GDPR (discount agreement) and your declaration of consent pursuant to Art. 6 Para. 1 (a) in conjunction with Art. 7 GDPR.
 
6.3. Recipient of data and duration of storage
 
Data is stored centrally by the parent Company of denn's Biomarkt GmbH, dennree GmbH at Hofer Straße 11, 95183 Töpen, Germany. If this is necessary, your data will be passed on to printing and shipping Service Providers for a few hours as well as pseudonymised (without names and addresses and contact data) for Evaluation by external companies if you have given your consent. By law, we are obligated to be able to show data about your purchases for a period of ten years. Once that time expires, such data is deleted.
 
6.4. Possibility to object to use of data and to have it deleted
 
At any time, you can withdraw your consent by sending an email to info@livingcrafts.de or by mail; the postal address is Living Crafts GmbH & Co. KG, Schlesier Straße 11, D-95152 Selbitz (Germany); the withdrawal will then take immediate effect.
 
6.5. Payment methods
 
As part of the payment in our online shop, we collect certain personal data from you to process the payment process. This includes the following Services, among others:

a) payolution
Living Crafts cooperates with payolution GmbH, Am Euro Platz 2, 1120 Vienna, Austria and net-m privatbank 1891 AG, Odeonsplatz 18, 80539 Munich, Germany for the payment methods purchase on account, instalment payment or SEPA direct debit mandate.
If you decide to purchase on account, purchase on monthly invoice, instalment payment or SEPA-based direct debit mandate, your personal information required for processing this payment meth-od (first name, surname, address, e-mail address, telephone number, date of birth, IP address) to-gether with the data required for the execution of the transaction (article, invoice amount, interest, instalment payments, due date, total amount, invoice number, tax amount, currency, order date and time) will be forwarded to payolution GmbH for the purpose of risk assessment within the scope of its regulatory obligations.
In order to verify the identity and/or solvency of the customer, queries and requests for information are forwarded to publicly accessible databases and credit agencies. Information and, if necessary, credit information based on statistical methods can be obtained from the following providers:

CRIF GmbH, Diefenbachgasse 35, 1150 Vienna, Austria
CRIF AG, Hagenholzstrasse 81, 8050 Zurich, Switzerland
CRIF Bürgel GmbH, Radlkoferstraße 2, 81373 Munich, Germany
SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
KSV1870 Information GmbH, Wagenseilgasse 7, 1120 Vienna, Austria
Creditreform Boniversum GmbH, Hellersbergstrasse 11, 41460 Neuss, Germany
infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany
Profile Address Direktmarketing GmbH, Altmannsdorfer Straße 311, 1230 Vienna, Austria
Emailage LTD, 1 Fore Street Ave, London, EC2Y 5EJ, United Kingdom
ThreatMetrix Inc., 160 W Santa Clara St., Suite 1400 San Jose, CA 95113, USA
payolution GmbH, Am Euro Platz 2, 1120 Vienna, Austria

payolution GmbH will forward your bank details (in particular bank code and account number) to SCHUFA Holding AG for the purpose of checking account numbers. SCHUFA first checks this data to determine whether the bank details you have provided are plausible. SCHUFA assesses whether the data used for this checked are saved in its database and then sends the result of the assessment back to payolution. Further data exchange such as the disclosure of creditworthiness information or the transmission of deviating bank account data as well as the storage of your data in the SCHUFA database do not take place within the scope of account number checking. For rea-sons of proof, SCHUFA only stores the fact that the bank details have been checked. In case of behaviour contrary to contract (e.g. existence of undisputed claims), payolution GmbH is also entitled to store, process, use and transmit data to the aforementioned credit agencies.

In accordance with the provisions of the German Civil Code on financial assistance between trad-ers and consumers, we are legally obliged to check your creditworthiness.

In the case of a purchase on account, by instalment payment or SEPA direct debit, we will send data on the details of the corresponding payment process (your personal data, purchase price, conditions of the payment process, start of payment) and the contract conditions (e.g. early pay-ment, extension of the contract period, payments made) to payolution GmbH. After allocation of the purchase price payment, the banking institution to which the claim has been assigned will carry out the aforementioned data transfer. According to the allocation of the purchase price payment, we and/or the banking institution are also dependent on payolution GmbH to report data on behaviour contrary to the contract (e.g. termination of the payment agreement, enforcement measures). In accordance with the data protection regulations, these reports are made exclusively if they are necessary to ensure the legitimate interest of the contractual partners of payolution GmbH or the general public and if your legitimate interests are not impaired thereby. payolution GmbH will store the data in order to be able to provide its contractual partners, who grant consumers instalments or other credit agreements in the commercial framework, with information for the assessment of the creditworthiness of customers. Commercial debt collection companies in a contractual relationship with payolution GmbH can provide address information for the determination of debtors. payolution GmbH is obliged to transmit data to its contractual partners only if there is a credible and legitimate interest in the data transmission. payolution GmbH is required to transmit only objective data without specifications to the respective bank. Information about subjective value estimations and personal income are not included in the information provided by payolution GmbH.

Further information about data protection at payolution GmbH can be found at https://www.paysafe.com/legal-and-compliance/privacy-policy/

b) PayPal
For the purpose of payment via the service provider PayPal, you will be automatically redirected to the PayPal homepage when this payment method is selected. Your data (first and last name, street, house number, postal code, city, date of birth, telephone number) as well as the data in connection with your order are automatically transmitted to PayPal.
The European operating company of PayPal is PayPal (Europe) S.à.r.l.. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
Further information on data protection can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

c) "Sofortüberweisung" (immediate payment)
When selecting payment by "Sofortüberweisung", you will be automatically forwarded to the Sofort GmbH homepage for the purpose of payment via "Sofortüberweisung". Here your data (first and last name, street, house number, postal code, city, date of birth, telephone number) as well as the data in connection with your order are automatically transmitted to Sofort GmbH. Sofort GmbH has its registered office at Theresienhöhe 12, 80339 Munich, Germany.
Further information on data protection can be found at https://www.sofort.de/datenschutz.html

d) Credit card
If you choose to pay by credit card, we will send your data to Computop GmbH, Schwarzen-bergstraße 4, 96050 Bamberg, who will compare the payment data with the respective banks. When paying by credit card, the following data will be processed:
- Card type (American Express, Mastercard or VISA)
- Cardholder's name
- Card number
- Verification code
- Validity period
Further information on data protection can be found at https://www.computop.com/de/datenschutz/

 
7. Competitions
 
7.1. Description and scope of data processing
 
From time to time, we offer you the opportunity to take part in one of our competitions. The personalised data you would send to us as part of such a competition is solely used for handling that activity (in the case of competitions, for example to identify the winner, to notify them, and to send them the prize). We inform our customers via a Facebook post. All users can then say why they want to win the prize without the specific answer affecting the prize draw. After the draw we will announce the winners in the respective post with the request to contact us by private message.
 
7.2. Purpose of processing data and legal basis
 
If you participate in a competition offered by us, we process your data as far as this is necessary for processing the competition. If necessary, we will obtain your separate consent for further processing of your data within the Framework of the competition. To be eligible to participate, you must be 16 or older. Art. 6 Sec. 1 lit. a (a separate consent) and/or Art. 6 Sec. 1 lit. b of the GDPR form the legal basis for processing your data.
 
7.3. Recipient of data and duration of storage
 
The data collected for the purpose of participating in a competition is deleted after it is over, unless you have given us your consent to process your data beyond the Competition. If you take part in our Facebook competitions, we refer you to the explanations in this privacy policy under B. 3.
  
7.4. Possibility to object to use of data and to have it deleted
 
As a participant, you have the opportunity to withdraw your consent to the processing of your personalised data. You can object to the storage of personalised data at any time. You will need to send your objection to info@livingcrafts.de. In that case, all personalised data that was stored in the process of contacting us will be deleted.
 
8. Facebook Pixel 
 
8.1. Description of how we process data

We use the remarketing functionality "Custom Audience” of Facebook, called Facebook Pixel.
 
8.2. Purpose of processing data and legal basis
 
Using Custom Audience we can directly attract the attention of those visiting our website when they go to Facebook. For this purpose, we have integrated the remarketing tag of Facebook (Facebook Pixel) into our website. Through Facebook Pixel, a connection is established between our website and the Facebook servers. This way, Facebook receives details about which of our pages you have visited. Facebook then matches those details with your  Facebook account. The legal basis for processing data this way is Art. 6 Sec. 1 f of the General Data Protection Regulation (defined as the weighing of interests, based on the interest of Living Crafts and Facebook to provide advertisement that is tailored to the interests of the recipient).
 
8.3. Recipient of data and duration of storage

According to the privacy policy of Facebook (Facebook Ireland Ltd., 4 Grand Canal Square
Grand Canal Harbour, Dublin 2 Ireland), all data is shared within the group of companies or third parties. Data that is collected within the  European Economic Area ("EEA”) can be transmitted to countries outside of the EEA for the purposes outlined in the privacy policy. Facebook indicates (1) that it uses standard contractual clauses approved by the European Commission; (2) that it takes other steps pursuant to EU legislation; and (3) that it asks for your consent to legitimise the transfer of data from the EEA to the US and other nations.

Facebook states that it stores such data for as long as it is necessary to make products and services available to its users and other people. All pieces of information connected with user accounts remain with Facebook until an account is deleted, unless Facebook does not need the data anymore to offer products and services.

8.4. Possibility to object to use of data and to have it deleted

At https://www.facebook.com/about/privacy, you can find details about how you can manage your content and information on Facebook. If you do not wish for Facebook to match all data thus collected with your Facebook account, you can deactivate the remarketing functionality here. To do so, you will need to log into your Facebook account.

 
C. Your rights
 
If the legal prerequisites are fulfilled, you have the rights listed below pursuant to Art. 13 Sec. 2, 15 to 22 of the GDPR:   
 
1. The right to be informed
 
You have the right, pursuant to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if the data has not been collected by us, and the existence of automated decision-making including profiling and, where applicalbe, meaningful information of details. Please contact info@livingcrafts.de directly if you wish to exercise your right to information.
      
 
2. Correction, deletion, limitation of processing and transferability of data
 
Furthermore, if the legal requirements are fulfilled, you have the right to demand that your data be corrected or completed if it is incorrect or incomplete; for it to be deleted; or to only be processed or transmitted to a certain extent.
 
3. The right of objection
 
If your personal data is processed on the Basis of legitimate interests pursuant to Art. 6 Para. 1 (1) (f) GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data if there are reasons for doing so which arise from your particular Situation or if the objection is directed against direct advertising. In the latter case, you have a General right of objection, which we will implement without specifying a particular Situation.
If you wish to exercise your right of revocation or objection, simply send an E-Mail to info@livingcrafts.de.
 
4. Withdrawal of consent
 
You have the right to withdraw your declaration of consent for data protection purposes at any time. The withdrawal of your consent shall not have an effect on the legality of data processed based on your consent up until it has been withdrawn.
 
5. Aufsichtsbehörde
 
Without prejudice to other administrative provisions or judicial remedies at a regulatory authority, particularly in the member state of your residence, or at the location of the suspected breach of the law, you have the right to complain - if you are of the opinion that the processing of personalised data is in breach of the GDPR. The regulatory authority at which a complaint has been filed shall update the claimant about the current status and the results of the complaint, including the possibility of judicial remedies pursuant to Art. 78 of the GDPR. The address for the regulatory authority responsible for our company is Bayerisches Landesamt für Datenschutzaufsicht, PF 606, 91511 Ansbach, email: poststelle@lda.bayern.de.
 
The German language version will take precedence over translations into other languages.
Updated on 08.10.2018


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