Customer Service

Are you wondering what the labels on your LIVING CRAFTS items mean? Find your answers here below.


Washing


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Normal cycle: The figures in the wash-tub symbol correspond with the maximum temperatures that must not be exceeded.

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Gentle cycle: One bar beneath the wash-tub is the gentle cycle symbol.

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Special delicate cycle: A double-bar indicates very delicate articles, e.g. wool (delicate cycle). 

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Hand wash: Do not exceed a water temperature of 40°. Thoroughly dissolve your special detergent in the water before adding the item. Move the item gently. Do not rub or wring. Then rinse and squeeze the item gently.

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Do not wash.


Bleach

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Do not bleach: Some normal all-purpose detergents contain oxygen bleach. For the sake of the environment, we recommend using only bleach-free detergents.


Drying in the tumble dryer

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Normal drying possible.

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Drying only at reduced heat.

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Air-dry only.


Ironing

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Hot ironing: Treat items while damp or sprinkle them with water before ironing. Use ironing cloth to prevent shine or pressing marks. Steaming is allowed for these items.

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Ironing only moderately hot: Use an ironing cloth for delicate items and try to avoid strong pressing or pulling.

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Do not iron hot: In this case, be especially cautious when ironing with steam. We suggest using an ironing cloth to protect the fabric.

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DO NOT iron.


Professional textile care

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DO NOT dry-clean.



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