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    Right to cancel
    You have the right to cancel this contract within 14 days without stating reasons.
    The cancellation period is 14 days from the day you or a third party named by you, who is not the carrier of the goods, have respectively has taken possession of the goods.
    In order to exercise your right to cancel, you have to inform us, Living Crafts GmbH, Schlesier Str. 11, 95152 Selbitz, phone: 09280/981080, fax: 09280/9810830, email:, about your decision to cancel this contract by means of a definite statement (e.g. a letter sent by mail, fax or email). For this you can use the attached sample form which, however, is not mandatory. You also have the option to download the sample form or another definite statement electronically on our website
    For compliance with the cancellation period it is sufficient to send the statement regarding the exercise of the right to cancel before the expiration of the cancellation period.

    Consequences of the cancellation
    In case of cancellation of this contract, we have to refund all payments received from you, including shipping charges (with the exception of additional shipping costs resulting from you choosing a different type of shipping than the most favourable standard delivery offered by us), immediately but no later than 14 days from the day on which we received the notification about your cancellation of this contract. The same method of payment used by you for payment will be used for the refund, unless a different method of payment was explicitly agreed. In no case fees will be charged for this refund. We have the right to refuse the repayment until we have received the returned goods or until you have delivered proof that the goods have been returned to us, depending on which one is the earlier date. You have to return the goods immediately and in either event within 14 days at the latest from the day you inform us about the cancellation of this contract. The deadline is met if you ship the goods before the expiration of the 14 day period. You only have to bear the costs for any loss in value of the goods if this loss in value can be put down to a treatment of the goods, which has not been necessary for checking the quality, characteristics and functionality of the goods.
    End of cancellation instructions 
    The right to cancel does not exist for the following contracts:
    a) Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
    b) Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
    c) Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    d) Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
    Sample cancellation form
    (If you wish to cancel the contract, please complete this form and return it to us.)
    To Living Crafts GmbH, Schlesier Str. 11, 95152 Selbitz, phone: 09280/981080, fax: 09280/9810830, email:
    I/we (*) herewith cancel the contract closed by me/us (*) regarding the purchase of the following goods (*)/the delivery of the following services (*):
    Ordered on (*)/received on (*)
    Customer name(s)
    Customer address
    Customer signature(s) (only if sent by mail)
    (*) Please delete where inapplicable

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    Fall/Winter Collection 2023/24

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